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Customer Reviews
PIANO'S FLOWERS & GIFTS, INC.
Local Memphis, TN florist
Average Customer Rating: 4.6 of 5 stars. (50 reviews)
Date: Jun 13, 2017
Name:

State/Province: MO

I ordered flowers for my sister's wake and funeral. I said I wanted something impressive since she was the first of my six sisters to die. The person I spoke to asked what I wanted to spend. I said $200 and was told a beautiful arrangement could be done for that. It ended up $231. I was appalled to find a small basket of flowers at the visitation. Piano's did provide a better arrangement for the funeral after my complaint, but the whole process was upsetting. I have pictures of the small basket and would not recommend this florist.
David's Reply:
Date: Jun 13, 2017, 4:55 pm

I find it hard to believe a basket that was over 28 inches tall and almost 22 inches across is a small basket. All flowers used were top quality Dutch flowers (hydrangea, lilies, gerbera daisies, bells of Ireland ect.) We replaced it with a large spray on easel made with lots of inexpensive flowers and you were pleased. I am sorry but if all you wanted was big and cheap flowers we would have done that, but most of my customers prefer high quality, not carnations and daisies.
Date: Jun 11, 2017
Name:

State/Province: TN

I ordered from out of state for my wife who is visiting my mother-in-law. I am ma my wife who is visiting my mother-in-law. Ordering was very easy to customer service was flawless. I would recommend this to anyone out of state and locally. One of the best flower shops in the country.
David's Reply:
Date: Jun 12, 2017, 7:32 am

Thanks
Date: Jun 05, 2017
Name:

State/Province: TN

The arrangement was for my daughter's birthday. It was beautiful and was delivered on time. She loved it.
Date: May 11, 2017
Name:

State/Province: TN

Fantastic service as always - and Piano's even called to remind me that I had not signed the card when I ordered it online so the recipient would not have known who they came from. Keep up the great work!!
David's Reply:
Date: May 11, 2017, 9:06 am

We strive to make sure all orders are 100% correct. Thanks for your kind words.
Date: May 11, 2017
Name:

State/Province: TN

We live in Chattanooga and are ordering from Piano's on the recommendation of Memphis friend Douglas Cupples. The flowers are for a dear Memphis relative. Doug says there may be Memphis florists as good as Piano's but there are non better! We take him at his word. Keep Smilin'
david's Reply:
Date: May 11, 2017, 10:53 am

Thanks
Date: May 10, 2017
Name:

State/Province: TN

The flowers were very pretty and smelled good.
Date: May 01, 2017
Name:

State/Province: TN

I loved the flower.
David's Reply:
Date: May 01, 2017, 9:24 am

Thanks for your comment.
Date: Apr 25, 2017
Name:

State/Province: GA

Judging by the photo sent to me by the recipient, the $120 arrangement that was delivered was only half the size of the photo on the website. Buying comparable flowers and chocolates in a store and having them delivered by Uber would have cost roughly 1/3 the price.
David's Reply:
Date: Apr 25, 2017, 1:36 pm

I have looks at what you ordered and the exact item sent was the size as described, tulips are not a tall flower so it will not be a large design. If you wished for a large showy design there were larger choices that could have been made. I am very sorry that we did not meet your expectations.
Date: Mar 27, 2017
Name:

State/Province: TN

The smile on her face and the tone of her voice when the flowers were delivered said it all. She is still raving about the arrangement one week later.
Date: Mar 21, 2017
Name:

State/Province: TN

The flowers are beautiful.
Date: Mar 17, 2017
Name:

State/Province: MN

I am extremely pleased with the flowers I sent to a coworker, it was quick, she is very happy and they look far better than anything I've sent in my state. I have never been so pleased with a florist. Thank you so much!
Date: Mar 17, 2017
Name:

State/Province: GA

It's always concerning to place an order with an out of town flower shop sight unseen. However Pianos did a gorgeous arrangement, delivered promptly and my in laws loved it! Great service!
DAVID's Reply:
Date: Mar 17, 2017, 8:54 am

We strive to fill all orders with promptness and to full value. Thank you for your comments.
Date: Feb 28, 2017
Name:

State/Province: TN

The flower selection exceeded my expectations as usual! Piano Flowers has wonderful service as well.
Date: Feb 17, 2017
Name:

State/Province: TN

Absolutely loved my Gift the roses were bright and red. Not one rose was damaged or squished .Loved the Chocolates as well and the whole thing just made me smile all week long. I would definitely recommend this place.
Date: Jan 24, 2017
Name:

State/Province: TN

Your flowers are always beautiful. My sister loves your arrangement. Thank you.
Date: Jan 20, 2017
Name:

State/Province: MS

They were beautiful! You did a fantastic job!
David's Reply:
Date: Jan 20, 2017, 6:51 am

Thanks you
Date: Jan 15, 2017
Name:

State/Province: MS

I ordered the Sunflowers of Faith, it was perfect! I wanted something different and for a male. The sprays he had gotten all looked alike, this one stood out. Everyone commented on how beautiful it was. Good job! I will definitely use you again, thank you.
David's Reply:
Date: Jan 16, 2017, 7:21 am

Thank you, we strive to make all our designs special.
Date: Dec 20, 2016
Name:

State/Province: TN

I ordered birthday arrangement for my daughter and was so very delighted how beautiful they were... never again will I waste my $ on "boxed and you-assemble" flowers... Pianos, I'm a huge fan! Thank you!
David's Reply:
Date: Dec 21, 2016, 7:11 am

Thank you for your feedback , this will help us continue to keep our customers happy.
Date: Dec 05, 2016
Name:

State/Province: TN

Flowers were lovely and knew care was taken when arranging. Always well pleased with service and product offered by Piano's Flowers & Gifts. Janie
David's Reply:
Date: Dec 06, 2016, 6:57 am

Thank you, we love our customers. Merry Christmas!
Date: Dec 02, 2016
Name:

State/Province: TN

I ordered online and everything was there when I arrived at the wake.
David's Reply:
Date: Dec 02, 2016, 6:24 am

Thank you, customer satisfaction is our goal.
Date: Nov 23, 2016
Name:

State/Province: TN

recipient was quite pleased
Date: Nov 18, 2016
Name:

State/Province: TX

This was a last minute order placed from out of state. I had called so many other florists and they all were out of stock on a lot of things or quoted me astronomical prices. I'm so thankful I found Piano's. They were so kind, easy to work with, reasonably priced, and the flowers were lovely. Thank you so much for a wonderful experience!
Date: Aug 13, 2016
Name:

State/Province: IN

Delivery was on required date and was well liked by recipient.
Date: Aug 01, 2016
Name:

State/Province: TN

The arrangement was BEAUTIFUL. Was exactly what was ordered. Another company was SUPPOSED to have delivered flowers for our anniversary and when we received them the day after they were disappointing. Only the PIANO flowers arrived on time without problems. Thank you for making our 37th wedding anniversary memorable!
David's Reply:
Date: Aug 01, 2016, 4:30 pm

Thank you!
Date: May 20, 2016
Name:

State/Province: TN

Great
Date: May 10, 2016
Name:

State/Province: TN

Very pleased with service and arrangement
David's Reply:
Date: May 10, 2016, 7:20 am

Thank You!
Date: May 04, 2016
Name:

State/Province: TN

I was extremely pleased! The flowers were simply beautiful! Looking forward to doing business in the near future!!
Date: May 04, 2016
Name:

State/Province: TN

I was extremely pleased! The flowers were simply beautiful! Looking forward to doing business in the near future!!
DAVID's Reply:
Date: May 04, 2016, 2:39 pm

THANK YOU
Date: May 04, 2016
Name:

State/Province: TN

I was extremely pleased! The flowers were simply beautiful! Looking forward to doing business in the near future!!
Date: May 04, 2016
Name:

State/Province: TN

I was extremely pleased! The flowers were simply beautiful! Looking forward to doing business in the near future!!
Date: Apr 16, 2016
Name:

State/Province: NY

My order was not processed on the date I requested delivery. You were out of the order I wanted but I chose another selection at the same price. I have tried to reach your store by phone but there is no ans. please notify me for the delivery date and I do not my account charged for flowers that weren't rec. my new order should have a discount attached to it since I was inconvenienced by the delay. Thank You Lucille Flynn
Date: Mar 29, 2016
Name:

State/Province: GA

Outstanding. She loved the flowers.
David's Reply:
Date: Mar 29, 2016, 7:34 am

Thank you, we strive for 100% satisfaction.
Date: Mar 08, 2016
Name:

State/Province: NV

Awesome !!!
Date: Mar 07, 2016
Name:

State/Province: NV

Perfect !!!! Five stars!!!!
Date: Mar 02, 2016
Name:

State/Province: TN

Beautiful arrangement! Even arrived one day early!
Date: Feb 26, 2016
Name:

State/Province: TN

Very pleased with service and arrangement looked really nice
Date: Feb 26, 2016
Name:

State/Province: TN

Very pleased with service and arrangement looked really nice
Date: Feb 16, 2016
Name:

State/Province: TN

I received a beautiful bouquet of flowers for Valentine"s Day. There was water in the vase, and all flowers seem to have been good. It was also arranged beautifully. I was very happy with my bouquet.
David's Reply:
Date: Feb 17, 2016, 7:54 am

Thank you!
Date: Feb 16, 2016
Name:

State/Province: TN

I received a beautiful bouquet of flowers for Valentine"s Day. There was water in the vase, and all flowers seem to have been good. It was also arranged beautifully. I was very happy with my bouquet.
Date: Jan 04, 2016
Name:

State/Province: TN

You did an excellent job. I needed flowers delivered out of town by 10am the next day and you came through. Thank you.
Date: Dec 23, 2015
Name:

State/Province: GA

Flowers were lovely. Client was happy. I am satisfied.
Date: Dec 17, 2015
Name:

State/Province: MS

Arrangement was beautiful and on time!
David's Reply:
Date: Dec 18, 2015, 7:53 am

Thank you for your order & comment.
Date: Dec 07, 2015
Name:

State/Province: TN

This arrangement was sent to me from someone in California and I recommended Piano Flower and Gifts so whenever someone want to send me an arrangement I tell them no other than Piano Flower and Gifts. ALWAYS!!! My flowers always fresh and beautiful and WELL ARRANGED!!!!BEAUTIFUL!!!!!!
Date: Dec 07, 2015
Name:

State/Province: TN

Ordering was easy. The recipient received when said it was going to be delivered and flowers for beautiful.
David's Reply:
Date: Dec 07, 2015, 6:47 am

Thanks.
Date: Dec 04, 2015
Name:

State/Province: TN

I ordered online and it was very easy
David's Reply:
Date: Dec 04, 2015, 10:41 am

Thank You!
Date: Feb 13, 2014
Name:

State/Province: TN

omg....THANK YOU SO MUCH.....GREAT JOB....
Date: Jan 05, 2012
Name:

State/Province: MS

Way to go you guys are GREAT the flowers for my mother we awsome!!!
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PIANO'S FLOWERS & GIFTS, INC.
4532 Elvis Presley
Memphis, TN. 38116
Local: (901) 345-7670

All prices shown in US dollars


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